Personal Data Privacy Policy

This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) is a public Agreement concluded between the owner of the Online Store, Individual Entrepreneur "Sikhimbayev Zhaksylyk Sailaubekovich" (Seller) and the Buyer in accordance with Article 387 of the Civil Code of the Republic of Kazakhstan, based on the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", applies to information containing personal data of Buyers, which the Online Store veluria.org (hereinafter referred to as the Online Store) may receive about Buyers during their use of the Online Store website.

1. Definition of Terms

1.1. Personal data — information related to a subject of personal data determined or determinable on their basis, recorded on electronic, paper and (or) other tangible media.
1.2. Non-personal data — information that is automatically transferred during the Buyer’s viewing of advertising blocks and when visiting pages on which the system’s statistical script is installed: the address of the requested page, cookie information, IP address, browser information, referrer (address of the previous page), access time.
1.3. Collection of personal data — actions aimed at obtaining personal data.
1.4. Processing of personal data — actions aimed at accumulating, storing, changing, supplementing, using, distributing, depersonalizing, blocking and destroying personal data.
1.5. Protection of personal data — a set of measures, including legal, organizational and technical, carried out for the purposes established by the Law of the Republic of Kazakhstan "On personal data and their protection".
1.6. Online store — an Internet site located on a server in Almaty and having an Internet address veluria.org, which presents the goods offered to Buyers for placing Orders, as well as the terms of payment and delivery of these Orders to Buyers.
1.7. Website Services — all services available for use on the website veluria.org and subdomains.
1.8. Buyer — user of the Online Store.
1.9. Seller — Individual Entrepreneur "Sikhimbaev Zhaksylyk Sailaubekovich", who is the owner of the Online Store, IIN 900 206 300 038.
1.10. Cookies are small text files in which the browser records data from the sites visited by Buyers. Cookies perform a number of functions, for example, they allow the Buyer to effectively navigate between pages, remembering his preferences, and thus improve the experience of interaction with the Internet site. They can also help ensure that the advertising that the Buyer sees online corresponds to his interests. If you do not use cookies, it will not be possible to buy a product in the Online Store at all, since the entire operation of the basket is based on saving data from these files. For example, if the Buyer selects a product in the Online Store, puts it in the basket and goes to a new page, this product will simply not be saved in the basket.
1.11. IP address — a unique network address of a node in a computer network built using the IP protocol, which allows determining the location of the Buyer. The Online Store does not track location in more detail than the city and region.

2. Subject of the privacy policy

2.1. This Privacy Policy sets forth the obligations of the Seller to non-disclosure and ensuring the protection of the privacy of personal data that the Buyer provides at the request of the Seller when registering on the website of the Online Store and/or when placing an order to purchase a product.
2.2. Personal data permitted for processing within the framework of this Privacy Policy are provided by the Buyer by filling out the registration form on the website of the Online Store and include the following information:
2.2.1. the Buyer’s last name, first name, patronymic (patronymic — optional);
2.2.2. Buyer’s contact phone number;
2.2.3. Email address;
2.2.4. Goods delivery address.
2.3. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is also subject to secure storage and non-dissemination, except for cases provided for in paragraphs 4.3.2. and 4.4. of this Privacy Policy.

3. Purposes of collecting and processing personal data of Buyers

3.1. The Seller collects, processes and stores only those personal data that are necessary for the provision of Services and/or the purchase of Goods from the Online Store catalog by the Buyer.
3.2. The Seller uses the Buyer’s personal data for the following purposes:
3.2.1. identifying the Buyer to place an order and/or conclude a Sales and Purchase Agreement;
3.2.2. processing and receiving payments from the Buyer;
3.2.3. delivery of goods to the Buyer;
3.2.4. providing the Buyer with effective customer support;
3.2.5. providing the Buyer with personalized Services;
3.2.6. communication with the Buyer, including sending notifications, requests and information regarding the use of the Services, provision of services, as well as processing requests and applications from the Buyer;
3.2.7. improving the quality of the Services, ease of use, developing new Services and services;
3.2.8. informing the Buyer about events and promotions;
3.2.9. conducting statistical and other research based on non-personal data, as well as optimizing advertising messages.
3.3. The Seller shall not be liable for the information provided by the Buyer on the website in a publicly available form.
3.4. The Seller shall not be liable for any losses that the Buyer may incur as a result of the fact that his login and password became known to a third party.

4. Rights and obligations of the parties

4.1. The Buyer is obliged to:
4.1.1. provide information about personal data necessary for using the Online Store;
4.1.2. change, supplement the information provided in case of detection of incorrect data when using the Online Store.
4.2. The Buyer has the right:
4.2.1. to access and edit information about personal data at any time through the web interface provided within the services.
4.3. The Seller is obliged to:
4.3.1. use the received information exclusively for the purposes specified in Section 3 of this Privacy Policy;
4.3.2. ensure the storage of confidential information in secret, not to disclose the transferred personal data without the prior written permission of the Buyer, with the exception of the transfer of data for the purpose of fulfilling the Buyer’s order (courier services, postal organizations, banks, etc.), as well as authorized state bodies of the Republic of Kazakhstan in the manner established by the legislation of the Republic of Kazakhstan;
4.3.3. take precautions to protect the confidentiality of the Buyer’s personal data in accordance with the procedure usually used to protect this kind of information.
4.4. The Seller has the right to provide access for collection and analysis of non-personal data of Buyers to third parties for statistical purposes and optimization of advertising messages. The use of non-personal data by third parties is governed by their own privacy policies, and the Online Store is not responsible for their use.

5. Other terms

5.1. The Buyer’s use of the Online Store means his unconditional consent to this Privacy Policy and the terms of processing of the Buyer’s personal data by the Seller.
5.2. In case of disagreement with the terms of the Privacy Policy, the Buyer must stop using the Site, the Online Store.
5.3. This Privacy Policy applies only to the website of the Online Store veluria.org and subdomains. The Online Store is not responsible for third-party websites to which the Buyer can follow the links available on the website of the Online Store.
5.4. The Seller, due to the specifics of the method of obtaining information, does not check the accuracy of the personal data provided by the Buyer and does not monitor their relevance. However, the Seller assumes that the Buyer provides accurate personal data and keeps this data up to date. The Buyer bears all responsibility, as well as possible consequences for providing inaccurate or outdated personal data.
5.5. Disabling Cookies may result in the inability to access parts of the Online Store website that require authorization.
5.6. The Online Store collects statistics on the IP addresses of its Buyers. This information is used to identify and solve technical problems, to control the legality of financial payments.
5.7. The current legislation of the Republic of Kazakhstan applies to this Privacy Policy and the relationship between the Buyer and the Seller.
5.8. The Seller reserves the right to unilaterally change this Privacy Policy to further improve the security system in accordance with the current legislation of the Republic of Kazakhstan.
5.9. All suggestions or questions regarding this Privacy Policy should be communicated to the address: — .
5.10. The Seller shall not be liable for the actions of third parties who have gained access to information about the Buyer as a result of using the Internet, or for the consequences of using information that is available to any Internet user.